THE LATEST SAMSUNG S10 RANGE HAS ARRIVED - CHECK OUT OUR LATEST OFFERS!

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Please check out below our exciting offer range on the latest Samsung Galaxy S10 Smartphone:

Samsung S10 on O2

S10e

£47.00 – 12GB

£51.00 –25GB

£55.00 – 50GB

S10

£52.00 – 12GB

£56.00 –25GB

£60.00 – 50GB

S10 Plus

£57.00 – 12GB

£61.00 –25GB

£65.00 – 50GB

(All prices are Ex VAT).

Please contact us direct for more information and to pre-order your new phone! You can also call us on 01452 238866 or email michael.stanley@gogloscomms.co.uk

Go Glos Comms At The Southwest Business Awards

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Last night was a fantastic night for Go Gloucestershire Communications at the annual Southwest Business and Community awards event at the Hilton Hotel in Swindon. We were nominated Best New Start Up of 2019 and then even more excitingly shortlisted to the final, out of hundreds of other local businesses!

In the last 18 months we have worked incredibly hard to help local businesses embrace the latest communications IT technology and grow!

“We feel that this nomination is a great representation of our hard efforts and we look forward to working alongside and helping many more local organisations in 2019!” Michael Stanley, company Director.

Go Glos Comms marketing partner Jason Conway from Cre8urbrand was there with company Director Michael Stanley, alongside hundreds of other forward thinking businesses who were up for nominations. This was also a fantastic charity fundraising event and a great cause for creating awareness about how much extra help and support these organisations need.

Thank you for all of the support from our business partners. suppliers and of course all of our friends and family who have all helped us get to where we are today!

Here’s to another great year for Go Gloucestershire Communications and all of the other businesses that were at the event.

Please contact us direct to see how we can help your business. We offer a FREE no obligation telecoms and IT review to all businesses and charities! Call us on 01452 238866 or email michael.stanley@gogloscomms.co.uk

You can also book an appointment with us online here>>>https://app.acuityscheduling.com/schedule.php?owner=15368377

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Move Over Traditional Phone Systems - It's Time To Go Hosted!

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Hosted VoIP solutions

THE LATEST IN ENTERPRISE PHONE TECHNOLOGY COMBINES VOICE & DATA TO REDUCE RENTALS AND SAVE 40% ON CALLS.

As a Hosted VoIP provider we offer a fully integrated managed telephone service, delivered using next-generation IP technology. It offers all the latest features, lower cost calls plus the added benefit of free calls between VoIP users.

IS A HOSTED VOIP SOLUTION RIGHT FOR YOUR BUSINESS? DO YOU NEED TO…

  • Cut the cost of calls?

  • Network multiple offices and employees?

  • Centralise cost control and management?

  • Improve your system’s flexibility?

  • Move offices?

  • Replace your current PBX or support contract?

WHAT YOU GET

  • Low cost calls

  • Never miss a call

  • Resilience

  • Easy to use

  • Keep existing numbers

If you answered ‘yes’ to any of these questions, it is almost certain your business will feel the benefits of hosted VoIP.

If you would like to know more call 01452 238866 or click here and we'll contact you

Go Glos Comms Now Supports Businesses In The Swindon And Wiltshire Are

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Go Gloucestershire Communications Ltd is proud to announce that we are now also supporting local businesses in the Swindon and Wiltshire area!!

If your business is in this area and you would like to arrange a FREE no obligation telecoms and IT review to see how the latest communications technology can vastly improve the way that your business works, then please get in contact with us direct!

We have over 20 years experience in the industry and work alongside some very bespoke cost effective suppliers and we offer an accountable proactive layer of support to ALL of our clients!

You can also call us on 01452 238866 or email michael.stanley@gogloscomms.co.uk

Please check out our website to see how we can help your business>>>>https://www.gogloscomms.co.uk/

We Have Been Shortlisted For New Start Up Business Of The Year!

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Go Gloucestershire Communications Ltd has only just gone and been shortlisted to the final nominations of the South West Business and Community Awards 😀 🎉

We are incredibly proud to have been nominated in the first place, let alone to be nominated alongside the final few other successful businesses who have made it to the final (300 nominees in total!).

All winners will be announced at a special gala award ceremony on the 24th January (4pm / 9pm) at The Double Tree by Hilton Swindon - we are very much looking forward to attending 🙏

It’s so Nice to be rewarded with this nomination for all of the hard efforts that have been put in to not only growing Go Glos Comms as a company, but for most importantly helping local businesses grow by using the latest communications technology!

Please wish us luck!

Please check out the awards link here: http://www.southwestbusinessawards.co.uk/shortlisted-nominees-2019/

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Go Glos Comms Winter Business Mobile Offers!

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Go Glos Comms has some great Winter business mobile offers. Please check out some of our latest offers below:

iPhone X – Unlimited minutes/texts + 100GB data

£60.00 Per month

iPhone XS – Unlimited minutes/texts + 100GB data

£69.00 Per month

iPhone XS Max – Unlimited minutes/texts + 100GB data

£74.00 Per month

iPhone XR – Unlimited minutes/texts + 100GB data

£55.00 Per month

iPhone 7 – Unlimited minutes/texts + 24GB data

£37.00 Per month

iPhone 8 – Unlimited minutes/texts + 50GB data

£46.00 Per month

iPhone 8 Plus – Unlimited minutes/texts + 50GB data

£51.00 Per month

Samsung Galaxy S9 – Unlimited minutes/texts + 50GB data

£46.00 Per month

Samsung Galaxy Note 9 – Unlimited minutes/texts + 50GB data

£56.00 Per month

Samsung Galaxy A8 – Unlimited minutes/texts + 24GB data

£32.00 Per month

Samsung Galaxy J5 – Unlimited minutes/texts + 16GB data

£22.00 Per month

Huawei P20 – Unlimited minutes/texts + 24GB data

£37.00 Per month

Please contact us direct on 01452 238866 for more information or email us at michael.stanley@gogloscomms.co.uk

Have a great New Year everybody!

Go Gloucestershire Communications Nominated For New Start Up Business Of The Year!

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Go Gloucestershire Communications Ltd has been nominated in this year’s South West Business and Community Awards for New Start Up company of the year 😀😀

We have been nominated for our hard efforts and achievements with helping local organisations throughout the county of Gloucestershire and beyond with their telecom and IT requirements and showing them how they can massively benefit from using and embracing the latest communications technology!

We are very honored to have been nominated this exciting award, especially after all of our hard efforts in the last 17 months.

The shortlisted few will be drawn up on the 17th December and the winner decided on the 4th Jan! Please wish us luck 🙏🙏

O2 Went Down And Customers Want Their Money Back!

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O2 customers will have noticed that there hasn't been faintest sign of 4G or the ability to use data services and people started to get a bit pissed off.

The network has said the problem is due to a 'third party supplier' but people still want to know if they can get some money back.

According to Ofcom: "Depending on the circumstances, it may be appropriate for your provider to offer you some money back while repairs are being carried out.

"In more extreme cases, where repairs take much longer (for example it takes longer than usual to access a mast site to undertake repairs), you may be entitled to an additional refund or account credit.

"In cases where you have been without service for some time, you may also have the right to leave the contract without penalty."

So, it seems like there may be a silver lining to this grey cloud hanging over an estimated 32 million customers.

The mega network service company confirmed the issues on Twitter, when it posted: "Our technical teams are investigating reports of issues when using data."

Following their initial announcement it confirmed the cause of issues by posting on Twitter: "Outage Update: One of our 3rd party suppliers has identified a software issue in their system. Our technical teams are working extremely hard to resolve this. We'd encourage you to use WiFi wherever you can and we are really sorry."

Not only were O2 customers affected by the outage but Giffgaff and Lycamobile customers, both subsidiaries of O2, are also stuck in a state of no service.

One customer said: "@O2 what if people don't have access to WiFi.......I think you need to at least knock some money off everyone's next bill or offer some kind of gesture,it's been nearly 12 hours now what if it never gets fixed what do we do then? #o2down #o2outage."

Another commented: "Furious with @giffgaff it's alright saying emergency calls work but what if there's an emergency at school or with my elderly grandparents and no one can get through to my bloody phone! #o2outage 24 hours now nearly."

If you would like to review your business mobile options then please get in contact with us direct and call 01452 238866 or email michael.stanley@gogloscomms.co.uk

For more information please click on here: https://www.gogloscomms.co.uk/business-mobiles/

SIP V's VoIP, What's The Difference?

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How SIP Works in VoIP

Although SIP and VoIP Support IP Telephony, They are Not the Same Thing

Every search for the right communications solution for business seems to come complete with a side of alphabet soup these days. IP-PBX, PSTN, PRI, VoIP, SIP, ISDN – it’s no wonder buyers can become confused. To make matters worse, those in the industry tend to use some terms interchangeably, even when they have very different technical meanings that matter. VoIP and SIP are good examples, although they accomplish the same goal of connecting calls via the Internet, they are not the same thing. So, let’s explore the differences between VoIP and SIP.

VoIP Defined

The term VoIP stands for Voice Over Internet Protocol. It is a broad term that covers any phone calls made over the Internet, as opposed to traditional telephone lines, otherwise known as the PSTN (Public Switched Telephone Network). Other terms that are used interchangeably with VoIP include, IP telephony, Internet telephony, voice over broadband, broadband telephony, IP communications, and broadband phone service. They all describe the fact that the Internet is used to digitally transmit the voice signal to another telephone or endpoint.

For the most basic function, you only need a VoIP-enabled phone and a VoIP software. This should be enough to make and receive calls through the Internet. It’s a prime choice if you want to remove the clutter of hardline phones in your office and do so without having to rely on mobile phones as an alternative. With a VoIP set-up, you retain an official line for your business.

Because VoIP is limited to voice transmissions, it helps keep usage to a minimum. Your VoIP provider may even offer unlimited minutes for you to get a better deal. This is why, for the most basic voice communication, VoIP is hard to beat when it comes to practicality and price.

The term encompasses a group of protocol technologies, including propitiatory ones like Skype Protocol and open standards, of which SIP technology is an example. VoIP is typically deployed in conjunction with an application, such as Skype or Google Talk, with IP enabled PBX hardware or via a hosted VoIP service.

The Importance of Protocol

A protocol is a system of digital rules for message exchange within or between computers, phones or other digital devices. In order for one device to communicate with another, developers must use well-defined formats for exchanging messages. A protocol defines the syntax, semantics, and synchronization of communication. In order to be effective protocols have to be agreed upon and used by the developers of each connected device or application (often called endpoints). For this reason, protocols tend to evolve into industry standards, making it easy for multiple vendors to create endpoints that can communicate with each other.

Understanding SIP

It’s important to ask what SIP is used for before deploying it.

Session Initiation Protocol (SIP) is a communications protocol that is widely used for managing multimedia communication sessions such as voice and video calls. SIP, therefore is one of the specific protocols that enable VoIP. It defines the messages that are sent between endpoints and it governs establishment, termination and other essential elements of a call. SIP can be used to transmit information between just two endpoints or many. In addition to voice, SIP can be used for video conferencing, instant messaging, media distribution and other applications. SIP has been developed and standardized under the auspices of the Internet Engineering Task Force (IETF).

In short, if you want to an all-inclusive solution to your business communication needs, SIP trunking it is your best bet. Employing further tools, such as Asterisk, will make your SIP communications platform even better because you can customize it to your needs.

Deployment Examples

When most people hear the term VoIP, they imagine a hosted VoIP solution where the vendor hosts and operates the PBX functionality that manages call handling, voicemail and other applications. The customer’s IP enabled phones connect to the Internet and ultimately to the vendor’s servers and software. This, however is just one type of VoIP deployment.

SIP trunking delivers telephone services and unified communications to customers with SIP-enabled PBX and unified communications solutions. In this case, call management, voicemail, auto attendants and other services are provided by the PBX. The SIP trunks provide the connection between the PBX and the public telephone network, replacing the need for legacy telephone lines or PRIs (Primary Rate Interface). This gives businesses the ability to select the IP-PBX hardware and software that works best for them, while freeing them from the expense and inflexibility of traditional phone lines and carrier relationships.

The other ways to deploy VoIP are managed and hosted IP PBX. The latter is a hassle-free version where you have a provider who oversees everything. You don’t have to get the hardware yourself, or set up the SIP trunking, because you’ll be getting a pre-configured VoIP system. This is ideal for companies that don’t have the capital to put up a fully customized SIP trunking service. Remember that it involves creating applications and buying hardware, so if you’re not up to doing all of that, you have the choice of going for a managed IP PBX.

SIP technology, however, is fast becoming the preferred method of deploying VoIP. Among the benefits that indicate how SIP works better in VoIP are the reduced costs it offers, the augmented efficiency, as well as its scalability compared to older systems.

So there really is no such thing as SIP vs. VoIP. SIP is an industry standard method of achieving VoIP, but it’s a preferred deployment method because of scalability. Your company won’t be limited to using voice communication, as you can expand into video, instant messaging and more. Businesses looking to improve their communications and reduce cost by moving to VoIP should carefully consider each of the ways it can be deployed, including SIP trunking, and select the one that provides the greatest benefit for them.

Please get in contact with Go Gloucestershire Communications direct to see what benefits your organisation can gain from from rolling out either a SIP or VoIP solution. You can call us on 01452 238866 or email michael.stanley@gogloscomms.co.uk

You can also book a free telecoms and IT review with us online: https://app.acuityscheduling.com/schedule.php?owner=15368377

VoIP: Turning The Heads Of Technophobes

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It is now time for businesses to consider how having an old-fashioned and inflexible phone system can impact their business, in many different ways!

Is the phone system working for you?

Voice still plays a vital role in every business. Usually, the first contact with a potential new customer will come when they make an initial enquiry call. These days, most customers will have done online research and know a lot about you before they make that call – they are already a slightly warm prospect, so it will help you if you can be as slick and efficient as possible when you do answer.

If your telephony and CRM systems are properly joined-up, if they have made any previous enquiry via email or by downloading a brochure, for example, that will have been picked up and the information can be called onto the screen right away by your sales person. If it’s the very first time you have had any contact with them, being able to input the data you gather on that initial call, get their details into the CRM system and linked to their telephone number and email, will allow you to follow up professionally.

To do all of this, the CRM system needs to be able to integrate with the telephony system, and for that you need a good business VoIP service.

Is it working for your customers?

For a customer, it is much better when the supplier is armed and ready with all the previous information they have already given – no-one wastes any time that way. And if the telephony system has features that will ensure they get put through to the right team or can always get hold of their key contacts on the same number, wherever those contacts might be working that day, this also helps a great deal.

Having a good, full-featured voice system can really help to enhance customer service. Features like auto attendant, group ringing, redirection, voicemail and other advanced features are available and easy to set up.

Does it give you control?

For business and for life, mobile phones are incredible tools. But if staff get into too much of a habit of using them all the time, all their business contacts become their own personal contacts – not the company’s! Also, unless they are making and taking those calls on a company mobile, the business won’t know about them. And if they are, the company will be paying for it – and mobile costs are high. With VoIP, employees will be able to take their direct dial number with them, so they can make and take calls using the VoIP service at any time, as long as they can connect to the web.

This will give the business a full record of your activity and mean that all conversations and interactions are recorded. It should also bring down mobile phone call costs!

Enabling remote workers – and keeping them closer too

VoIP makes it easy for people to work at home or in remote locations, which is really useful and will help in lots of different ways. It keeps them in the loop, logged-on and in contact, so colleagues and customers can find and talk to remote workers easily and you can monitor their activity as well.

What does your phone system say about your business?

No business wants to be seen as being behind the times and frankly, if you do have an old analogue phone system, you may be seen that way. It is also likely to be very inflexible and unreliable. VoIP solutions are very flexible and feature-rich, so you can project the image of a modern, efficient, technically-astute business. You can have auto attendant messages, voicemail, multiple local or national numbers redirected to a central point, and much more.

Having access to all these features and flexibility will also have a positive effect on staff morale. Everyone wants to be part of a business that is up with the times and making use of the latest technology!

How much is it costing you to manage and maintain?

Older PBX-based systems are probably covered by a maintenance contract – and it’s likely to cost a fair bit per annum. Also, if the system breaks down – and the older it is the more likely that is to happen – that will also have an impact on your productivity and customer service and consequently, on the image of a business.

With VoIP, call costs are always going to be much lower as well – especially if the business makes a lot of calls.

Please get in contact with us direct to see how a hosted telecoms system can vastly benefit your business. You can call us on 01452 238866 to book a free telecoms review, or email us at michael.stanley@gogloscomms.co.uk

You can also book online here: https://app.acuityscheduling.com/schedule.php?owner=15368377

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