The phone line shut down date is looming; here’s why your business should move to VoIP now.

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As you may have heard BT Openreach have announced they will be switching off their existing PSTN and ISDN network by 2025 and switching to a single IP network. This means if your business relies on the traditional ISDN network you will need to make arrangements to move to a hosted solution. 2025 may seem like a fair distance away, however with so many lines needing to be migrated you shouldn’t risk your business communications by leaving it to the last minute. In this article we will discuss VoIP and the benefits that it will bring to your business and why you should make the move soon.

What is PSTN?

“The public switched telephone network (PSTN) is the aggregate of the world’s circuit-switched telephone networks that are operated by national, regional, or local telephony operators, providing infrastructure and services for public telecommunication” Analogue voice data is sent over a circuit-switched phone line made up of copper wires which is owned and operated by your phone provider.

What is ISDN?

“Integrated Services Digital Network (ISDN) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the traditional circuits of the public switched telephone network”

What are the alternatives?

The recent investment in the UK communications network has made the new fibre infrastructure widely available and affordable to small businesses. This means IP based solution such as VoIP and SIP are the top alternatives for businesses.

What is VoIP?

VoIP is a cloud-based telephony solution which moves your whole phone system online so all your calls are sent over your internet connection. This digital cloud-based phone system offers a wide range of additional features such as call recording, receiving voicemails via email, call queuing and unified communications – being able to access the system on multiple devices such as a mobile and desktop.

As previously stated, we advise against leaving it near the deadline before moving to VoIP. If you leave it to the last minute to switch, you’ll be risking your business communications and also putting your business at a competitive disadvantage. This is because your business will be missing out on all of the beneficial features of VoIP. Here are just a few business enhancing features that VoIP will provide your business.

Advanced features

A VoIP system is full of features that are simply inaccessible with traditional phone lines. One area to highlight particularly is it’s conferencing and meeting capabilities. This means that even a small business can host international meetings and conferences with ease. For most companies, all they need is hardware with microphone, speaker and webcam capabilities. Other great features of VoIP which prove to be critical to business include CRM integration, conference rooms, time of day routing, hunt groups, auto attendants and a lot more.

Increased flexibility

VoIP systems allow for increased flexibility. With more staff starting to work remotely or on the road travelling, VoIP allows you to link employee home numbers with office numbers and even mobile phones. This means that when a customer is trying to reach you all the numbers will ring, ensuring that important calls are never missed. As your business grows, so can your VoIP solution. Adding new users and devices can be added or removed simply when needed. This is a far simpler process than it is with traditional phone lines.

Cost savings

Put simply, moving to a hosted solution is cost effective and can save your business money regardless on the size. This is because the installation and maintenance costs are able to be kept minimal. A hosted solution also means that you avoid paying costly traditional phone line bills. This is because you place calls over competitively priced internet connectivity instead.

Computer Integration

Many VoIP systems allow you to integrate your telephone system with your computer. This means you can carry out call handling easily and efficiently on your PC. You are able to View call logs and listen to call recordings, you can even monitor current calls that are being placed. This is an invaluable development for many companies that need to manage high volumes of calls daily.

Mobile working

Whether your employees are working from their office phone or mobile device, modern cloud communications technologies can deliver a consistent user experience that transitions smoothly across multiple devices, platforms and networks. Your employees can answer calls wherever they be.

Migrating to VoIP is a smart decision for your organisation as it will supercharge the capabilities of your phone system. You can expect lower costs and greater flexibility with peace of mind as you will be future-proofing your business communication. If you would like some more information about VoIP or have any questions don’t hesitate to contact the team at Go Gloucestershire Communications LTD on 01452 238866 or email us at michael.stanley@gogloscomms.co.uk

We look forward to hearing from you!

How to prepare your business for the phone line switch off

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BT Openreach have announced they will be switching off their existing PSTN and ISDN network by 2025 and switching to a single IP network. Find out about the alternatives and how to prepare your business. The closure of the public switched telephone network (PSTN) is part of plans by BT toward internet-based voice calls via a fibre network.

What is PSTN?

“The public switched telephone network (PSTN) is the aggregate of the world’s circuit-switched telephone networks that are operated by national, regional, or local telephony operators, providing infrastructure and services for public telecommunication” Analogue voice data is sent over a circuit-switched phone line made up of copper wires which is owned and operated by your phone provider.

What is ISDN?

“Integrated Services Digital Network (ISDN) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the traditional circuits of the public switched telephone network”

What are the alternatives?

The recent investment in the UK communications network has made the new fibre infrastructure widely available and affordable to small businesses. This means IP based solution such as VoIP and SIP are the top alternatives for businesses.

What is VoIP?

VoIP is a cloud-based telephony solution which moves your whole phone system online so all your calls are sent over your internet connection. This digital cloud-based phone system offers a wide range of additional features such as call recording, receiving voicemails via email, call queuing and unified communications – being able to access the system on multiple devices such as a mobile and desktop.

Top 5 business benefits of VoIP

Cost effective

Put simply, moving to a hosted solution is cost effective and can save your business money regardless on the size. This is because the installation and maintenance costs are able to be kept minimal. A hosted solution also means that you avoid paying costly traditional phone line bills. This is because you place calls over competitively priced internet connectivity instead.

Advanced Features

A VoIP system is full of features that are simply inaccessible with traditional phone lines. One area to highlight particularly is it’s conferencing and meeting capabilities. This means that even a small business can host international meetings and conferences with ease. For most companies, all they need is hardware with microphone, speaker and webcam capabilities. Other great features of VoIP which prove to be critical to business include CRM integration, conference rooms, time of day routing, hunt groups, auto attendants and a lot more.

Increased Flexibility

VoIP systems allow for increased flexibility. With more staff starting to work remotely or on the road travelling, VoIP allows you to link employee home numbers with office numbers and even mobile phones. This means that when a customer is trying to reach you all the numbers will ring, ensuring that important calls are never missed. As your business grows, so can your VoIP solution. Adding new users and devices can be added or removed simply when needed. This is a far simpler process than it is with traditional phone lines.

Faster Installation

No more waiting for an engineer to install physical lines means you get connected faster.

Want to find out more about VoIP can offer you and future proof your business? We are on hand to talk and answer any questions you may have.

Call Go Gloucestershire Communications on 01452 238866 or email michael.stanley@gogloscomms.co.uk

We Can Now Offer Discounted Fleet leasing And Vehicle Tracking Services

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Through one of our bespoke partners, Go Gloucestershire Communications LTD can now offer competitive vehicle leasing and tracking services.

We can also now offer on-board cameras to ensure that your vehicles and drivers are safe whilst out and about on business trips and many other security solutions for your company vehicles!

Please contact us direct if you would like to discuss about any of these services. You can also call us on 01452 238866 or email michael.stanley@gogloscomms.co.uk

We look forward to hearing from you.

We Can Now Provide Tracking For Your Fleet Vehicles!

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Fleet tracking is now a must have for your business, not only does it give added security to your assets but it can save hours in time and money by running your fleet more efficiently.

Not only can you monitor your fleet our systems allows you to monitor Harsh driving, excessive speeding and even gives you real time impact notifications all proving you with information to help reduce costs.

Please contact Go Glos Comms to discuss further about your vehicle tracking requirements. You can also call us on 01452 238866.

Beauty Comms - Communications Support For The Health & Beauty Community

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We are the nations one stop shop telecommunications company for the health and beauty community, offering bespoke cost effective mobile, EPOS systems, telephone systems and broadband solutions.

We are part of the Go Gloucestershire Communications group (https://www.gogloscomms.co.uk/) and have been set up to help you with your communications requirements, so that you can do what you do best as we fully appreciate how busy you and your business are!

We look forward to seeing how we can help you.

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Why your business should consider VoIP in the next 6 months

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There’s no disputing that there has been a large surge in the number of calls people make over the internet through communication platforms. These tools have given us the ability to communicate with people all over the world without being hit with a huge phone bill at the end of the month. That’s why it was no surprise to discover that by 2016 more than 45% of UK businesses had already adopted business Voice over Internet Protocol (VoIP) services at work. VoIP brings many benefits to businesses which we’ll discuss below.

Feature Rich

A VoIP system is full of features that either are simply no available or are considered overly high-end on a traditional phone system. Some of the great features of VoIP which prove to critical to businesses include flexibility of numbering, call routing options and flexible voicemail. Also, CRM integration, conference rooms, time of day routing, hunt groups, auto attendants and a lot more.

Increased flexibility

VoIP systems allow for increased flexibility. In a smaller business the role of a staff member may vary daily, this may mean that their working location changes too. Some days they may need to be office based and the next day they may need to travel or work remotely. A hosted solution allows you to work professionally wherever you may be. VoIP allows you to link employee home numbers with office numbers and even mobile phones without compromising on features. This means that when a customer is trying to reach you all the numbers will ring, ensuring that important calls are never missed.

Business competitive advantages

In today’s world, it’s not unreasonable that customers expect fast accessibility to customer service or support. They need to be able to contact you and more importantly be answered in a reasonable time. Research states that good customer service and support is often a swinging factor when choosing between companies. A hosted phone system is better suited for dealing with high demands and is flexible enough to change hunt groups or call diverting at a click of a button.

Remote working

Whether your employees are working from their office phone or mobile device, modern cloud communications technologies can deliver a consistent user experience that transitions smoothly across multiple devices, platforms and networks. Your employees can answer calls wherever they be.

Quick installation time and maintenance

Setting up traditional fixed communications demands a lot of time and often comes with high installation costs. They can also come with pricey adjustments and maintenance costs. Adding extensions to traditional phone systems often requires an outside vendor who’s familiar with your phone setup and office to come out and fix or rewire the system. The maintenance costs soon add up and can take crucial working hours to resolve. A hosted solution however has much lower maintenance costs and installation time. Adding users can be as simple as pressing a few buttons. Hosted telephony providers also have the technology to accommodate for a mobile workforce. Installing this technology couldn’t be simpler or faster, in most cases like Go Gloucestershire Communications all that is required is to simply slot a SIM into any major mobile device and go.

If you are considering on moving your business communications to a hosted solution or you would like more information on what Go Gloucestershire Communications could offer you please give us a call on 01452 238866 or email us at michael,stanley@gogloscomms.co.uk.

THE LATEST SAMSUNG S10 RANGE HAS ARRIVED - CHECK OUT OUR LATEST OFFERS!

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Please check out below our exciting offer range on the latest Samsung Galaxy S10 Smartphone:

Samsung S10 on O2

S10e

£47.00 – 12GB

£51.00 –25GB

£55.00 – 50GB

S10

£52.00 – 12GB

£56.00 –25GB

£60.00 – 50GB

S10 Plus

£57.00 – 12GB

£61.00 –25GB

£65.00 – 50GB

(All prices are Ex VAT).

Please contact us direct for more information and to pre-order your new phone! You can also call us on 01452 238866 or email michael.stanley@gogloscomms.co.uk