So What Is VoIP?


What’s VoIP?

VoIP is the communication of voice, data or video content over IP (Internet Protocol) networks. In simple terms, VoIP is the use of broadband for telephony and other services.

Ever used Facebook’s call function? That’s VoIP. FaceTime or FaceTime Audio? VoIP again. Skype? Well, you get the idea.

VoIP telephone services allow you to make low cost calls over the internet; using a multitude of different networks and operators, you can connect with members of staff, clients and customers across the globe both cost-effectively and efficiently.

There’s very little to get to grips with when making a VoIP call – you dial a number, and connect through to the person(s) on the other end – most of the time you won’t even realise the difference!

So what’s the point? Well, VoIP is incredibly cheap (sometimes free!), usually faster, more reliable and, what’s more, affords numerous flexible features.

Back in the early days of VoIP, the unreliability of dial-up connections meant that landline calls were highly superior – VoIP was beset by poor audio quality and high drop rate.

However, with modern internet speeds, including Fibre Optic broadband and Leased Lines, VoIP telephony far surpasses landline connectivity in quality and innovation.

If you run a business, you know how beneficial this is: vital sales calls, multi-partner conference calls, being available for your customer or client when they need you the most.

Furthermore, VoIP is a great addition to your home – in fact, it may become essential, with Openreach planning to switch off their ISDN network by 2025, migrating nearly all UK landlines over to a SIP trunk (VoIP) service.

Please contact Go Gloucestershire Communications to learn more about VoIP and how it will make a huge difference to your business! Please call us on 01452 238866 or email

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